Skip to content
Book A Stay
Book A Table

Every little change we make helps us to play our part in a more sustainable future for everyone.  With community and the environment at the heart of our core values, we understand how everyday operations at The Francis Hotel can impact the local community and we take the responsibility to mitigate that impact very seriously.


As we take steps along our sustainability journey, we will continually look to improve, make sustainable choices and embed sustainable practices across everything we do and the way that every person in our team thinks.  We will:

  • Work diligently to minimise our waste and conserve natural resources, particularly through energy and water conservation.
  • Partner with Greenview who monitor our energy and water use and calculate our waste. They help us to record our sustainability initiatives and also work out our energy usage per bedroom and per guest to enable us to set specific energy saving targets.
  • Reduce and measure our CO2 emissions on an annual basis using the Hotel Carbon Management Initiative (HCMI) measuring tool.
  • Reduce use of pollutants and harmful chemicals both outside and inside our hotels. Wherever possible making sure cleaning materials are eco-friendly.
  • Aim to become single-use plastic free across our hotel.
  • Sign the Tourism Declares Climate Emergency declaration to show our shared commitment to unite all stakeholders in transforming tourism to deliver effective climate action.

Sourcing locally

Our menus are crammed full of quality ingredients produced by suppliers based locally to Bath.  This responsible sourcing makes a significant reduction to our carbon footprint and contributes back into our local community and regional economy. It also means the dishes on our seasonal menus are bursting with quality flavours which adds to the overall dining experience.

We recognise there is a growing need to provide plant-based and vegetarian options on our menu to help guests stick to a healthier lifestyle and lower our impact on the planet. You will find Boho Marché has various delicious vegan, vegetarian and gluten free options for you to dine on.

Giving back with your feedback

Feedback about your visit means everything to us. It helps us to know what we are doing right and learn from any mistakes we may make. And, every time you give us feedback (good or constructive) either via an online site or by direct email to us, then we will plant a tree with our partner More Trees and support their tree planting and community programmes in North Haiti, East Kenya and Madagascar.  It is a little way of us continuing to make small steps towards a greater change for our planet.

With guest experience, community and sustainability such a key part of everything we do, our give back for feedback initiative combines all three elements seamlessly together.  Ask a member of the team about this initiative during your next stay or head to a review site now to leave a review.

Community support

The Francis Hotel plays a really important part in the local community.  We are key partners to VisitBath who drive visitors into our local region and we actively support local initiatives such as Bath BID’s recent ReBalance Event.  We are also proud to work alongside local and cultural attractions to create exciting stay experiences for visitors to Bath to encourage them to explore the city and we are a key partner to Bath Festival.  This event brings some of the best new authors, books and musicians to Bath over a 10 day festival to celebrate their work and we are a the main accommodation partner to the festival.


Green tourism

To promote a greener, cleaner environment for people, places and our plants we are involved with the Green Tourism Accreditation programme. We are pleased to have recently been awarded the gold award for our work. The Green Tourism programme is acknowledged worldwide as an indicator of a good environmentally friendly practice.

Green Tourism Focuses on:

  • Reducing energy use.
  • Saving water.
  • Efficient and eco-friendly waste disposal.
  • Ethical buying.
  • Staying local and seasonal.
  • Minimising food miles.
  • Promoting biodiversity.
  • Adopting a smart, sustainable outlook from top to bottom.
  • Helping to conserve local heritage.

Charity support

We care about the local charities in our community and are keen to play our part to support local charities.  We recently made a donation of toiletries to the Genesis Trust in Bath. They are a fantastic organisation that offers practical help to people who are hungry, homeless and vulnerable, both immediate and longer term to help them rebuild their lives.

How you can play your part

You can help us and play your part on our journey.  Here are some ideas of how including suggestions on low-carbon-impacting activities during your stay:

  • Where feasible, travel to the hotel by train or local bus. We are just a short walk from Bath Spa train station which connect quickly to London mainline stations. We are also walking distance from the main bus station which can connect you the rest of the UK.
  • If you are hiring a car, choose electric, you can charge at our EV charging point.
  • Travel around the local area on two wheels. We can help arrange bike hire for you during your stay through one of our carefully selected partners. Take the stunning Bath to Bristol cycle path and visit our neighbours or take the two tunnels.
  • Separate your waste.  We provide bins that make it easier to separate your waste so that we can recycle anything paper, plasic or glass. 
  • Enjoy our local region and explore new area. And there are lots of beautiful parks and gardens to roam right in the heart of the city. Take a look at some of our favourite places to visit by clicking here. If you want to go further afield, the Cotswold Way is just a little drive away.
  • Dine with us and enjoy our locally sourced produce. The team cannot wait to welcome you.

If you would like to give us feedback about any of our green initiatives or ideas that you might have, we welcome your feedback. Simply click here to share it with us.