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Our Opportunities

Chef de Partie

You will have previous experience as a Chef de Partie in a high quality and busy environment whether a stand alone restaurant or hotel restaurant. You will have passion and take great pride in your work with a keen eye for detail. You will have a good personality and have a positive and enthusiastic attitude.

Restaurant and Bar Manager

The role of our Restaurant and Bar Manager/ess is to support, plan and direct all restaurant, bar and garden operations. You will maintain the high standards of food and drink, service and health and safety practices within your restaurant and bar. You will manage the training and development needs of your team. You will also support the Food and Beverage Manager and support in the delivery of the financial targets and driving the business financial performance.

As the Restaurant and Bar Manager/ess, you will be joining at a very exciting time. Our Summer Garden is newly opened and you will share responsibility for the day to day management of this busy restaurant operation, whilst managing the lounge, the bar, and our outdoor garden.

You will have a friendly and caring personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on supervisory management approach. You will demonstrate exceptional attention to detail, a guest first approach and a real passion for great service delivery. Able to work autonomously or as part of a team, you are motivated, encouraging and inspirational with a passion for supporting, developing and coaching others.

F&B Assistant

We are seeking an experienced and enthusiastic Waiter/Waitress to deliver unique and personal guest experiences in our Francis Hotel, always available for when the guest needs you. You will have previous experience as a Waiter/Waitress in a similar environment although continuous training and development will be provided. Always delivering outstanding service and quality standards. You’ll have a passion for delivering memorable moments through your service, as well as contributing and supporting your team.

F&B Supervisor

Always delivering exceptional quality and standards. You’ll have a passion for delivering memorable moments through your service, as well as leading and motivating your team.

You’ll be attentive, well organised and display high levels of customer service standards. As well as actively assisting with the smooth operations of the food and beverage department. You will be required to supervise the Restaurant, Bar and Lounge as well as our Regency room. You will be an exceptional team player, with the ability to support your team in order to exceed our guest expectations. A complete perfectionist in customer service, whilst ensuring full compliance with our excellent food hygiene, as well as health and safety standards.

Room Attendant

Working at the heart of our business, cleaning guest bedrooms and public areas, you will have a warm and caring personality; previous housekeeping experience is certainly an asset. You will have the ability to anticipate and focus attention on guest needs, being professional and welcoming. Excellent organisational skills and time management are a must.

Public Area Cleaner

Working at the heart of our business, cleaning public areas, you will have a warm and caring personality; previous housekeeping experience is certainly an asset. You will have the ability to anticipate and focus attention on guest needs, being professional and welcoming. Excellent organisational skills and time management are a must.

Receptionist

Working as a member of the team, you will provide a wonderfully warm welcome to all of our hotel guests. Whilst not essential, previous experience of working in a hotel reception, preferably luxury four or five star market, would be a distinct advantage. Familiarity with a hotel PMS will also give you an edge over other candidates. Strong communication skills, an ability to work under pressure and immaculate personal presentation as well a professional and warm personality are all part of the overall picture.

Concierge

Sitting at the very heart of our historic hotel, our concierge team are responsible for providing the warmest of welcomes and taking care of our guests’ every need! Whilst experience in a four or five star hotel concierge would be a distinct advantage, previous experience is not essential. Prior exposure to a hotel PMS and POS systems would also be highly beneficial.

Night Team Member

Working as a member of our night team, you will provide a wonderfully warm welcome to all of our hotel guests. Whilst not essential, previous experience of working in a hotel reception, preferably luxury four or five star market, would be a distinct advantage. Familiarity with a hotel PMS will also give you an edge over other candidates. Strong communication skills, an ability to work under pressure and immaculate personal presentation as well a professional and warm personality are all part of the overall picture.

Our benefits

We want to share Sutton Hotel Collection’s values of generosity and kindness by contributing towards the lives of our people.

Here are some of the fantastic benefits you will receive as a Francis Hotel Bath employee:

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FREE HOTEL BREAKS

From your first day of service, you can benefit from free breaks of up to 4 days in any Sutton Hotel Collection hotel, over the course of a year

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LEISURE PASSES

We encourage team members to enjoy their time off, so we contribute £150 towards a leisure membership at a variety of venues across the UK

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HEALTH ASSURED

A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects

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INSTITUTE OF HOSPITALITY

We will pay for your membership, creating avenues for learning, coaching and mentoring* (*terms apply)

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LEARNING AND DEVELOPMENT

An extensive range of training opportunities are available to facilitate your personal development

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ENHANCED MATERNITY & PATERNITY LEAVE

26 weeks leave at 90% pay for expectant mothers, 4 weeks leave at 90% pay for expectant fathers

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SUBSIDISED COURSES

We encourage your learning and development by contributing to courses that will help nurture your skills

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ADDITIONAL BENEFITS

Free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms and a cycle to work scheme

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TIME WITH THE TEAM

Enjoy regular on- and off-site social events and celebrations throughout the year

THE SUTTON HOTEL WAY We’re the people that make the place